Yes. However, on Easter Sunday, Christmas Day and January 1, a 20% surcharge is applied to the prices.
For the sake of scheduling and route planning, we ask that you book as early as possible.
Yes, but we ask you to do it as soon as possible. In case of cancellation on the same day, the visit will be charged anyway.
We cannot guarantee exactly the same time, as it depends on the routes and services scheduled, but we do our best to ensure visits with a maximum difference of 2 hours.
The type of visits should be defined in the introductory visit where, according to the characteristics and behavior of the cat(s), we will advise you about the service that suits you best. However, the final decision will always be yours.
Yes, as long as the cat sitter's minimum safety conditions can be met. You may need to close the cat in a room, or change the location of your cat’s utensils. These measures should be combined at the introductory visit.
You can give us a copy of the keys at the introductory visit or another agreed occasion up to 2 days before the cat sitting period begins. Always make sure the keys work perfectly before you leave them with us.
The keys will be secured, identified only with the cat's name, without reference to the address to which they belong. However, for extra security, we advise you to always leave a second copy of the keys with someone you trust who lives nearby.
The method to return the keys after cat sitting will be agreed upon delivery of the keys.
We are only responsible for damage caused by cat sitters. If equipment malfunctions occur, or damage is caused by your cat, we will contact you to try to help solve the problem.